Here you will find the answers for your questions

1.What areas do you cover?

We operate within London and the surrounding areas.

2.What kind of services do you provide?

We conduct professional carpet steam and dry cleaning; upholstery leather, steam and dry cleaning; inside and outside window cleaning; natural stone, tile and concrete floor polishing. We perform regular domestic and office cleaning, as well as one off spring cleaning and end of tenancy cleaning.

3.What is the minimum of hours for your services?

It depends on the type of the service, as different cleaning operations have different duration. We require a minimum of two hours for regular domestic and office cleaning service, a minimum of four hours for one off cleaning with your cleaning materials and a minimum of six hours for one off cleaning with our cleaning materials. The prices for end of tenancy cleaning service are fixed.

4.Are your cleaners insured?

Yes, all of our cleaners are thoroughly background checked and fully insured.

5.Can I meet my cleaner before the first clean?

We can arrange you a pre-clean meeting with your cleaner to consider whether you feel comfortable with them.

6.Will my cleaner be covered for holiday or sickness?

We always provide a replacement in case of holiday or sickness with the same standard of the service.

7.Should I be present during the cleaning?

It's completely up to you. You could stay and supervise the cleaning, or leave the technicians work and have your time. Our cleaners could leave the key on a safe place or to an authorized person.

8.Do I have to supply the cleaning materials?

We will appreciate if you provide the basic supplies for the regular cleanings, such as a vacuum cleaner, detergents, cloths, bucket and mop. On your request we could provide everything at a small charge. For our special cleanings, such as carpet, upholstery or window cleaning, we bring the necessary equipment and detergents with us.

9.Can I change my cleaner if I am not satisfied?

Of course. Keep us informed about everything that happens during the cleaning sessions and if you have any complains, we will send you another cleaner immediately.

10.Do you have insurance cover?

We hold Public and Employers Liability Insurance, as well as Accident and Health Policy.

11.Can you give me a price over the phone?

Yes, you can discuss your property specifics and cleaning needs with our office assistants and they will provide you with a precise quotation.

12.Do you conduct cleanings during the weekend?

We work 7 days a week with no extra charge for the weekend days.

13.How can I pay for the service?

You have the opportunity to pay cash, by check or via bank transfer.

14.What carpet cleaning method do you use?

We apply steam or dry carpet cleaning, depending of the type of the fabric.

15.Is it possible the cleaning to take more than one day?

For larger amount of work we usually send a team of cleaners to finish the job within the same day. If you prefer, we could split the work and perform it for two or more days.

TESTIMONIALS

Read why they love us so much

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"We have been using your services for more than 2 years. Always reliable and efficient!"

Andrew, Clapham - Office Cleaning London

"I am so impressed with our sofas cleaned yesterday. There is no trace from the coffee stains!Great service!"

Robert, Balham - Domestic Cleaning Services

"Always professional and paying attention to details! Thank you for your services! "

Neil, Battersea - Hard Floor Polishing London